Accessibility Statement

1. Our Commitment

Leoserv Inc. works to make leoserv.com and the digital products we build usable by everyone, including people who rely on assistive technology. We target the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our working standard.

2. Measures We Take

• Semantic HTML structure, single H1 per page, and logical heading order.
• Keyboard-operable navigation, visible focus states, and descriptive link text.
• Alternative text for meaningful images and labels on all form fields.
• Color and contrast checks against our brand palette during design reviews.
• Accessibility review as part of quality assurance on client website and app builds.

3. Conformance Status

leoserv.com is partially conformant with WCAG 2.1 Level AA. Partially conformant means most of the site meets the standard, while some content — primarily third-party embeds and older documents — does not yet fully conform. We review conformance as part of each significant site update.

4. Known Limitations

Some third-party embeds — including scheduling widgets, forms, maps, and video players — are controlled by their vendors and may not fully conform. Where an embed creates a barrier, we provide an alternative contact path by phone, SMS, or email.

5. Feedback and Assistance

• Email support@leoserv.com with the page address and a short description of the barrier.
• Call +1 (877) 778-2970 (toll free) or (832) 699-1380 (local) during business hours.
• Text clients line (281) 849-8422 if that is easier for you.

6. Our Response Commitment

• We acknowledge accessibility reports within 3 business days.
• Where a fix takes longer, we provide the requested information in an alternative format in the meantime.
• We share a target resolution date once we have assessed the issue.

7. Changes to This Policy

We may update this policy as our services, vendors, or legal obligations change. When we do, we revise the Last Updated date above and post the current version on this page. Material changes affecting active engagements are communicated by email to the primary contact on the account.

Continued use of our website, systems, or services after an update constitutes acceptance of the revised policy.

8. Governing Law

This policy is governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute arising from this policy is subject to the exclusive jurisdiction of the state and federal courts located in Montgomery County, Texas.

9. Contact Us

Questions about this policy? Email support@leoserv.com, call +1 (877) 778-2970, or visit our contact page.