SMS & Text Messaging Policy

1. Program Description

Leoserv Inc. sends text messages to clients and prospects who have provided express written consent. Messages relate to appointment scheduling, project updates, support requests, billing notices, and occasional marketing or promotional offers.

Our SMS client line is (281) 849-8422. Message and data rates may apply.

2. Consent

• You opt in by submitting a form on leoserv.com with the SMS consent checkbox selected, by texting us first, or by providing written consent in a signed agreement.
• Consent to receive marketing texts is never a condition of purchasing any product or service.
• We do not sell, rent, or share mobile numbers or SMS consent with third parties for their own marketing.

3. Message Frequency

Message frequency varies based on your activity and engagement. Transactional messages are sent as needed; marketing messages are typically limited to a few per month.

4. Opt-Out and Help

• Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further texts.
• Reply HELP for assistance, or email support@leoserv.com.
• Opting out of SMS does not remove you from email or phone communications; contact us to update those preferences.

5. Carriers and Delivery

Carriers are not liable for delayed or undelivered messages. Delivery is subject to carrier and network availability and is not guaranteed.

6. Privacy

Mobile numbers and message content are handled in accordance with our Privacy Policy. We retain SMS records as required for compliance and support purposes.

7. Changes to This Policy

We may update this policy as our services, vendors, or legal obligations change. When we do, we revise the Last Updated date above and post the current version on this page. Material changes affecting active engagements are communicated by email to the primary contact on the account.

Continued use of our website, systems, or services after an update constitutes acceptance of the revised policy.

8. Governing Law

This policy is governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute arising from this policy is subject to the exclusive jurisdiction of the state and federal courts located in Montgomery County, Texas.

9. Contact Us

Questions about this policy? Email support@leoserv.com, call +1 (877) 778-2970, or visit our contact page.