Refund & Cancellation Policy

Non-Refundable Deposits: All initial deposits and setup fees are strictly non-refundable as they cover our time for onboarding and resource allocation.
No Refunds Once Work Begins: Once we have commenced work on your project or campaign, no refunds will be issued for hours already worked or resources purchased.
Subscriptions: Monthly marketing subscriptions must be cancelled with 30 days’ written notice via ticket@leoserv.com.
Missed Payments: If a payment fails, all work will be paused immediately. Work will only resume once the balance is cleared.
Satisfaction: We do not offer refunds based on “dissatisfaction” where the scope of work was delivered as agreed.